It's been one of the most widely used words since the beginning of the pandemic: burnout. Many of us have experienced it a little, and some have experienced it a lot. Yet despite the increased dialogue and journalism about the concept, burnout remains misunderstood and even stigmatized; throughout the past two years, folks have been shamed for not having enough resilience even though the systems around them failed them.

If you've ever wondered why more mental health days, mindfulness seminars, or your boss telling you it's OK to work less didn't solve the root issue, whether you were the one who burned out or whether you're managing a direct report who's exhibiting signs of burnout, then this talk is for you. We'll walk through Christina Maslach's original research that underpins much of our understanding of burnout today, as well as more recent studies and theories that have emerged since the beginning of the pandemic, dispelling common myths and discussing solutions and preventions aimed at managers and those in leadership roles. The Great Resignation has taught us that the stakes are high, but by shifting the mindset from self-care to organizational care, we can build workplace cultures that are healthier and more compassionate and radically improve retention.